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Terms and Conditions of Sale

Policy:

We sell only to authorized Surgical, Hospital, Medical, Veterinary, Laboratory, EMT and Health Care dealers and reserve the right to sell to all Federal, State and Municipal agencies.

Sales Policy:

All prices are subject to change without notice.

Terms:

Standard terms are net thirty (30) days. All payment due dates are based on the MABIS DMI Healthcare invoice date. Invoices will be considered paid on the postmarked date on the envelope transmitting the check to MABIS DMI Healthcare. All sales are F.O.B. shipping point, unless otherwise stated in writing. All literature, including Healthy Home, is excluded from all prepaid shipping promotions.

Minimum Orders:

Net $50.00 – a $5.00 service charge will be added to all orders totaling less than $50.00.

Packing:

Prices shown are based on standard domestic packaging. Additional charges apply to special and/or export packaging.

Shipping Instructions:

We reserve the right to use our own discretion in making shipments.

Drop Shipments:

We will ship directly to your customer without any additional charges, providing the minimum order is met.

Claims:

Loss or damage in transit is at buyer’s risk. All claims for breakage, damage or loss must be reported to the carrier within forty-eight (48) hours. MABIS DMI Healthcare cannot be responsible for any loss, damage, detention or delay caused by the elements, fire, strike, insurrection, riot, shortage of goods or transportation, civil or military authority, or by any other cause which is unavoidable or beyond reasonable control.

Returns:

A Return Authorization number is required for all returned merchandise. All return shipments must be shipped prepaid and clearly marked with the Return Authorization number issued by MABIS DMI Healthcare. All authorized returns are subject to a twenty-five percent (25%) restocking charge. Returned goods must be in unused, resalable condition, and may not be older than six (6) months. Freight collect returns will not be accepted. Damaged merchandise or items requiring repackaging will be billed at full repair cost. In addition, MABIS DMI Healthcare reserves the right to refuse such shipments. Parts are not returnable for credit. MABIS DMI Healthcare’s Customer Service department reserves the right to make the final determination as to whether the specific warranty is applicable to the returned item. MABIS DMI Healthcare retains the right to use its discretion as to whether the product under warranty will be repaired or replaced.

Note that all charge purchases will appear on your credit card statement as: DMS Holdings, Inc.

Questions? Call 800-526-4753
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